* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  background: #fff;
  color: #333;
  height: 100vh;
  display: flex;
  flex-direction: column;
}

header {
  background: #1a1a2e;
  color: #fff;
  padding: 12px 20px;
  display: flex;
  align-items: baseline;
  gap: 10px;
}

.brand {
  font-size: 15px;
  font-weight: 700;
}

.subtitle {
  font-size: 11px;
  color: #8888aa;
}

main {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
}

.placeholder {
  color: #bbb;
  font-style: italic;
  padding: 20px 0;
}

/* Intent banner */
.intent-banner {
  background: #f8f9fe;
  border: 1px solid #e0e4f5;
  border-radius: 8px;
  padding: 12px 16px;
  margin-bottom: 16px;
}

.intent-header {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: #888;
  margin-bottom: 6px;
}

.intent-body {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 8px;
}

.urgency-badge {
  font-size: 11px;
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 4px;
  white-space: nowrap;
}

.urgency-high { background: #fde8e8; color: #c0392b; }
.urgency-medium { background: #fef9e7; color: #b7950b; }
.urgency-low { background: #e8f8f5; color: #1e8449; }

.intent-text { font-size: 14px; color: #333; }

.intent-keywords { display: flex; flex-wrap: wrap; gap: 4px; }

.keyword-tag {
  font-size: 11px;
  background: #e8ecff;
  color: #4a6cf7;
  padding: 2px 8px;
  border-radius: 3px;
}

/* Suggestion cards */
.suggestion-card {
  border: 1px solid #e0e0e0;
  border-radius: 8px;
  padding: 16px;
  margin-bottom: 12px;
  border-left: 4px solid #e0e0e0;
}

.suggestion-card.top-match {
  border-left-color: #4a6cf7;
  background: #fafbff;
}

.suggestion-card.alt-match {
  border-left-color: #ddd;
  background: #fafafa;
  padding: 12px;
}

.alt-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}

.alt-label {
  font-size: 10px;
  color: #aaa;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

.alt-question {
  font-size: 13px;
  color: #666;
  margin-bottom: 6px;
}

.category-badge {
  display: inline-block;
  background: #eef1ff;
  color: #4a6cf7;
  font-size: 11px;
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 4px;
  margin-bottom: 8px;
}

/* Recommended response — visually dominant */
.recommended-response {
  background: #f0faf0;
  border: 1px solid #c8e6c9;
  border-radius: 6px;
  padding: 14px;
  margin: 8px 0 12px;
}

.response-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: #2e7d32;
  margin-bottom: 8px;
}

.response-text {
  font-size: 16px;
  line-height: 1.7;
  color: #1a1a1a;
  font-weight: 500;
}

/* Follow-up points */
.followup-section {
  margin: 8px 0 12px;
}

.followup-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: #888;
  margin-bottom: 4px;
}

.followup-list {
  list-style: none;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.followup-list li {
  font-size: 12px;
  background: #f5f5f5;
  color: #555;
  padding: 3px 10px;
  border-radius: 4px;
  border: 1px solid #e0e0e0;
}

.faq-details { margin: 8px 0; }

.faq-details summary {
  font-size: 12px;
  color: #888;
  cursor: pointer;
  padding: 4px 0;
}

.faq-details summary:hover { color: #4a6cf7; }

.inferred-question {
  font-style: italic;
  color: #666;
  font-size: 13px;
  margin: 8px 0;
}

.answer {
  font-size: 14px;
  line-height: 1.6;
  margin-bottom: 8px;
}

.source {
  font-size: 12px;
  color: #999;
  margin-bottom: 10px;
}

.feedback-buttons { display: flex; gap: 8px; }

.feedback-btn {
  padding: 4px 12px;
  border: 1px solid #ddd;
  border-radius: 4px;
  background: #fff;
  font-size: 12px;
  cursor: pointer;
}

.feedback-btn:hover { background: #f5f5f5; }
.feedback-btn.selected { border-color: #4a6cf7; background: #eef1ff; }

.loading {
  color: #999;
  font-style: italic;
  padding: 20px 0;
  display: flex;
  align-items: center;
  gap: 8px;
}

.spinner {
  display: inline-block;
  width: 16px;
  height: 16px;
  border: 2px solid #ddd;
  border-top-color: #4a6cf7;
  border-radius: 50%;
  animation: spin 0.6s linear infinite;
}

@keyframes spin { to { transform: rotate(360deg); } }

.no-results { color: #999; font-style: italic; padding: 20px 0; }
.error { color: #e74c3c; font-style: italic; padding: 20px 0; }